General Terms and Conditions

Internal Users: You have accepted the standard LaunchPad Terms and Conditions as outlined in the Collaborators Agreement Document, and associated documents such as the Car Parking Agreement.

External Users: Bookings may be altered by agreement with LaunchPad staff where possible, and with any additional costs payable. Cancellations can be made prior to a booking but a refund will only be provided with 24-hour notification. In the event that booking payment is not received within the defined time period (either prior to booking or invoice terms), we reserve the right to cancel the booking. Where payment is due for services which are charged per delegate, the amount received shall be deemed confirmation of the final number of delegates requiring those services. If you do not use the meeting rooms for the full duration of the booking you will be charged for the full duration of the booking and all services requested. No refunds will be given. If any damage or breakages occur, LaunchPad reserves the right to make a reasonable charge for the repair or replacement of damaged or broken items. If any meeting room is damaged to the point that it is rendered unfit for use, you will be obliged to pay compensation to LaunchPad for the lost revenues whilst the room is out of use plus the cost of repair and replacement at the current market value.

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